Privacy Policy
Last Updated: June 21, 2025
Introduction
Welcome to DMM Web Design (“we,” “us,” or “our”), accessible at https://dmmwebdesign.co.uk (the “Website”). We are a UK-based business providing web design, SEO, and digital marketing services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or engage with our services.
By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website or services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Contact Information: Name, email address, phone number, or business details when you submit inquiries through our contact form, request a quote, or engage our services.
Client Information: Details provided during project discussions, such as business requirements or preferences, to deliver web design or marketing services.
Payment Information: Billing details (e.g., invoicing information) when you purchase our services. Payments are processed securely through third-party providers.
b. Non-Personal Information
Usage Data: Information about your interaction with our Website, such as pages visited, time spent, and links clicked, collected via analytics tools.
Device Information: IP address, browser type, operating system, and device identifiers to optimise Website performance.
Cookies and Tracking Technologies: Data collected through cookies or similar technologies to improve user experience, track Website performance, and deliver targeted ads.
c. Information from Third Parties
We may receive data from third-party platforms (e.g., Google Analytics, social media, or advertising networks) when you interact with our Website or services through those platforms.
2. How We Use Your Information
We use your information to:
Provide and deliver our web design, SEO, and digital marketing services.
Respond to inquiries, provide quotes, and manage client relationships.
Process payments and issue invoices for services rendered.
Improve our Website and services through performance analysis and user feedback.
Send promotional emails or updates about our services (with your consent).
Personalise your experience by tailoring content or advertisements.
Comply with legal obligations, such as tax reporting or data protection laws.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
Service Providers: With trusted third parties (e.g., hosting providers, payment processors, or analytics tools) who assist in operating our Website or delivering services, bound by confidentiality agreements.
Legal Requirements: When required by law, such as to comply with UK GDPR, court orders, or regulatory requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred to a new entity.
With Your Consent: When you explicitly agree to data sharing, such as for marketing collaborations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance Website functionality (e.g., remembering your preferences).
Analyse user behaviour and Website traffic.
Deliver targeted advertisements via platforms like Google Ads.
You can manage cookies through your browser settings or our cookie consent tool. Disabling cookies may limit some Website features.
5. Your Choices and Rights
Under the UK GDPR and Data Protection Act 2018, you have the following rights:
Access: Request a copy of the personal information we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal retention requirements.
Restriction: Request that we limit the processing of your data.
Portability: Request a transferable copy of your data in a structured format.
Objection: Object to data processing for marketing or other purposes.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at hello@donmcgowan.me. We will respond within one month, as required by law.
6. Data Security
We implement appropriate technical and organisational measures, such as encryption and secure servers, to protect your information from unauthorised access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.
7. International Data Transfers
As a UK-based business, most of your data is processed within the UK. If we transfer data to countries outside the UK (e.g., for cloud hosting), we ensure compliance with UK GDPR through adequacy agreements or standard contractual clauses.
8. Third-Party Links
Our Website may include links to third-party sites (e.g., social media or client websites). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
9. Children’s Privacy
Our Website and services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via our Website or by email, with the updated policy posted and a revised “Last Updated” date.
11. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
DMM Web Design
Email: hello@donmcgowan.me
Alternatively, you can use the contact form on our Website: https://dmmwebdesign.co.uk.
If you are unsatisfied with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
Thank you for choosing DMM Web Design. We value your trust and are committed to protecting your privacy.